sedayubet Privacy Policy
This page describes what we collect when you use sedayubet and how we keep that data protected. Your personal information—email, phone number, identity documents, payment details, and betting history—flows through our systems during account creation, verification, deposits, withdrawals, and gameplay. We encrypt all data in transit and at rest, limit access to authorised staff, and never sell your information to third parties.
We collect data for four core reasons: to verify your identity under Know-Your-Customer (KYC) regulations, to process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, to settle disputes and comply with legal obligations, and to improve our platform. Your data is stored on servers located in regions that may fall outside your own jurisdiction, and we share limited data with payment processors and compliance vendors as necessary to operate sedayubet.
You have the right to access, correct, or request deletion of your personal data subject to legal retention obligations. This page explains how we handle each category of data and the process for exercising your rights.
What Data We Collect on sedayubet
When you open an account on sedayubet, we collect your email address, phone number, full name, date of birth, and residential address. You must also provide a copy of your national ID (KTP) and a selfie holding that ID for identity verification. We retain these documents encrypted on our servers. During your first deposit, we collect payment method details—e-wallet account number, bank account number, or payment card digits (though we do not store full card numbers; our payment partners handle that securely).
Once your account is active, we collect behavioural data: every bet you place, every game you play (including live-dealer tables, sportsbook markets on Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, and esports), your login times, IP address, and device information. We also log your withdrawals, bonus claims, and any support interactions. This data helps us detect fraud, settle disputes, and understand user experience patterns so we can improve sedayubet.
We collect technical data passively through cookies and pixels: your browser type, operating system, and how you navigate our app and website. This data does not identify you personally but helps us optimise platform performance on devices across Jakarta, Surabaya, Bandung, Medan, and Semarang.
How We Use Your Data
We use your personal data for Know-Your-Customer (KYC) verification to confirm your identity, prevent account fraud, and comply with anti-money-laundering (AML) regulations. We cross-reference your national ID against government records and international sanctions lists. We use your payment information solely to process deposits and withdrawals—we do not retain full card numbers and rely on our payment partners' encrypted vaults for sensitive financial data.
We use your betting history and account activity to settle disputes (e.g., if you contest a bet outcome, we pull game logs and show you exactly what happened), to monitor for suspicious patterns that might indicate account compromise or fraud, and to comply with legal requests from law enforcement or regulators. We use your technical data to identify and fix platform issues—if our live-dealer streams drop during peak hours, we analyse connection logs to improve sedayubet's infrastructure.
Third-Party Data Processors and Sharing
We do not sell your personal data to advertisers, brokers, or third parties. However, we share limited information with necessary service providers: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment method and transaction amount; KYC vendors receive your identity documents and personal details to verify your identity; email providers receive your email address to send account notifications; and analytics platforms receive anonymised usage data to help us improve sedayubet's performance.
We may disclose your data if legally required by court order, subpoena, or law enforcement request. We will provide you with notice of such a request unless a law enforcement agency specifically forbids us to disclose the request. We will never share your data with third parties for their marketing purposes without your explicit consent.
Your Rights on sedayubet
You have the right to access all personal data we hold about you. You may request a copy by emailing our Data Protection Officer at [email protected] with proof of your identity. We will provide your data within 30 days in a portable format (typically CSV or PDF). You have the right to correct inaccurate data—if your address or contact details change, update them in Account Settings or contact support.
You have the right to request deletion of your data, subject to legal retention obligations. If we are not required by law to retain your information, we will delete it within 30 days of your request. You have the right to withdraw consent for non-essential data processing (such as analytics or marketing emails), and we will honour that request immediately. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.
Our commitment is to collect only the data necessary to operate sedayubet fairly, securely, and in compliance with law. We do not monetise your information and we do not share it beyond what is essential for platform operation.
Cookies and Tracking Technologies
We use cookies on sedayubet to remember your login session, maintain your language preference, and track your navigation so you do not have to re-enter information repeatedly. Essential cookies are necessary for the platform to function; you cannot disable them without losing core functionality. Optional cookies track your activity for analytics and performance improvement—you can disable these in your browser settings without affecting account functionality.
Third-party cookies from analytics platforms may also be placed on your device to measure how users engage with sedayubet. These cookies do not capture your identity or payment information; they track aggregated behaviour to help us understand traffic patterns and improve the user experience. You can opt out of third-party cookies by adjusting your browser privacy settings or using a cookie-blocking extension.
Data Location and Security
We store account data on servers located in Asia-Pacific and European regions. Your servers may sit outside your own jurisdiction, which means your data may be subject to the data protection laws of those regions. When we transfer data internationally, we encrypt it and use contractual safeguards (Standard Contractual Clauses) to ensure equivalent protection.
We protect your data with encryption (TLS in transit, AES-256 at rest), access controls (multi-factor authentication for staff accessing sensitive systems), and regular security audits. We do not guarantee absolute security—no platform is immune to cyber attack—but we follow industry-standard practices to minimise risk. If we detect a data breach, we will notify affected users within 72 hours and cooperate with regulators as required.
Contact and Data Subject Requests
If you have questions about how we handle your data or wish to exercise your rights (access, correction, deletion, withdrawal of consent), contact our Data Protection Officer at [email protected]. We aim to respond to all data-subject requests within 30 days. For urgent matters, use our live chat feature available 24/7 in the sedayubet app.
If you believe we have violated your privacy rights or local data protection law, you may lodge a complaint with your national data protection authority. We welcome the opportunity to resolve concerns directly; please contact us first before escalating to a regulator. We will investigate all complaints and provide a written response detailing our findings and any remedial action.
This privacy policy is subject to change. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Your continued use of sedayubet after notification constitutes acceptance of the updated policy. If you disagree with any change, you may close your account and request deletion of your data.
Related documents
Jurisdiction and Legal Framework
Service availability
We at sedayubet provide our gaming and sportsbook services only in jurisdictions where online gaming, sports betting, and related entertainment are permitted under applicable law. We do not independently verify the legal status of online gaming in every territory worldwide; the responsibility for verifying lawful access rests entirely with each user. Our service availability does not imply or guarantee that our operation is legal in your specific location.
Different jurisdictions apply different regulatory frameworks to online gaming platforms. Some regions permit unrestricted access to all forms of online gaming and sports betting; others restrict or prohibit certain categories (such as live-dealer casino, togel draws, or esports betting); and others prohibit all online gambling entirely. sedayubet takes no position on whether our services are lawful in any particular jurisdiction. If you are uncertain whether access to sedayubet is permitted where you reside, you must consult a local legal advisor before opening an account.
We reserve the right to suspend or terminate service in any jurisdiction without advance notice if we determine that continued operation would violate local law or expose us to regulatory liability. In such circumstances, we will make reasonable efforts to notify you so you can withdraw your account balance, but we are not obligated to delay service termination. All personal data in a terminated jurisdiction will be deleted in accordance with local data protection regulations and our retention policies.
Account eligibility
Eligibility to open and maintain an account on sedayubet is determined by the laws of your jurisdiction. Different jurisdictions impose different requirements regarding age, citizenship, residency, and legal capacity for participation in online gaming and sports betting. We do not impose a single universal eligibility threshold; instead, we require that you comply with whatever eligibility criteria apply under your local law.
When you create an account on sedayubet, you represent and warrant that you meet all eligibility requirements imposed by your jurisdiction's law. We enforce eligibility through Know-Your-Customer (KYC) verification—we collect and verify your identity documents, confirm your age and residency, and cross-check your information against sanctions lists and account controls registries. If our verification process determines that you do not meet eligibility criteria, we will deny account opening or close an existing account and refund any deposits to your original payment method.
We do not provide account preferences, betting limits, account suspension tools, or other harm-reduction features in our standard account settings. These are matters of individual choice and vary by jurisdiction; users in jurisdictions where such tools are recommended or mandated should verify that sedayubet has been formally approved by their local gaming regulator before relying on us to offer such protections. If you wish to restrict your own access to sedayubet, you may close your account permanently at any time through Account Settings.
Local-law responsibility
You, the account holder, are solely responsible for verifying that your access to sedayubet and participation in our gaming, sportsbook, and entertainment services comply with the laws of your own jurisdiction before you create an account, deposit funds, or place any bet. sedayubet makes no representation or warranty regarding the legal status of its services in any particular location. We operate globally and serve many jurisdictions; users in some territories may find our services fully compliant with local law, while users in other territories may find them restricted or prohibited.
If online gaming, sports betting, or specific game types (such as live-dealer casino tables, togel draws, esports betting, or slots) are prohibited, unlicensed, or restricted in your jurisdiction, your use of sedayubet may violate local law. You acknowledge that sedayubet does not hold a license from your local gaming authority and does not claim to be regulated by your local regulator. We operate under the legal framework of the jurisdiction in which our infrastructure is based, not under the jurisdiction of your location.
If your jurisdiction later amends its laws to restrict or prohibit online gaming, or if a local regulator orders us to cease operation in your territory, sedayubet may immediately terminate your account. You will not be entitled to compensation or damages resulting from such termination. We will make a reasonable attempt to settle your account balance and return it to your original payment method, but we cannot guarantee payment if legal or regulatory obstacles prevent us from processing withdrawals.
Data and privacy scope
When you open an account on sedayubet, we collect personal data including your name, date of birth, national ID number, email address, phone number, and payment information. We also collect behavioural data (bets placed, games played, login times, IP address, device type) and technical data (browser type, app version, operating system). All data collection, storage, and processing is governed by this Privacy Policy and applicable data protection law in the jurisdictions where we operate.
We collect your personal data for four primary purposes: (1) Know-Your-Customer (KYC) verification to confirm your identity and prevent fraud; (2) payment processing and fund management through our payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI); (3) settlement of disputes and compliance with legal obligations; and (4) improvement of our platform and user experience. We do not sell your data to third parties or use it for marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. You may exercise these rights by contacting our Data Protection Officer at [email protected] with proof of your identity. We will respond to data-subject requests within 30 days. Data retained for legal or tax purposes will not be deleted until the applicable retention period expires, but we will mark such data as "archived" and restrict access accordingly.
Contact for legal inquiries
If you have legal questions, compliance enquiries, or wish to file a complaint regarding sedayubet's services or data handling, contact us via the following channels: email [email protected] (response target: 24 hours for acknowledgment, 5 business days for substantive response); live chat available 24/7 through the sedayubet app and website; or mailed written enquiries to our registered address (contact details available upon request). All enquiries are treated confidentially and logged for quality assurance.
For disputes involving payment, account closure, game settlement, or data handling, we will conduct an internal investigation and provide a written decision within 5 business days. If you are dissatisfied with our response, you may escalate to our Compliance Officer, who will conduct an independent review at no charge. If the dispute remains unresolved after internal review, we offer binding arbitration as a final dispute-resolution mechanism in accordance with our Terms & Conditions.
For formal legal process from regulators, law enforcement agencies, or judicial bodies, contact our Legal & Compliance team at [email protected]. We aim to respond to legal process within 10 business days unless a longer period is specified in the legal notice itself. We cooperate fully with lawful legal requests and maintain appropriate records of all data disclosures.